Conflict within teams is often viewed negatively, but when managed well, it can drive innovation and creativity. Managers play a key role in guiding team members through these inevitable challenges, enabling differing opinions to emerge and fostering constructive debate. Yet, with competing pressures, it can be tempting for managers to ignore issues or impose a solution to […]
Category: Forbes |
Monday 7 April 2025 | Author:
Anna Shields
Gen Z’s arrival into the workforce has also brought with it a new set of values and expectations, including work/life balance and personal wellbeing. Gen Z is also more values-driven and socially conscious than previous generations. They seek leaders who share their values and expect organisations to take meaningful action. This can cause friction with […]
Category: The HR Director |
Tuesday 25 March 2025 | Author:
Anna Shields
Calling all fixers, ostriches and bureaucrats, it’s time to try the owl approach to management – Anna Shields explains A recent CIPD study found that managers could inadvertently be fuelling tensions in their teams. L&D need to identify counterproductive approaches to conflict management and build the skills to overcome these. Do managers fuel conflict? The Chartered Institute […]
Category: Training Journal |
Thursday 27 February 2025 | Author:
Anna Shields
Effective communication is like a two-way street; information and ideas must travel both ways to reach a shared destination of mutual understanding. A successful journey is just as much about inbound communication—listening—as it is about outbound communication—speaking. But just like on physical journeys, sometimes communication breaks down. In and out of work, when you are […]
Category: Forbes |
Thursday 6 February 2025 | Author:
Anna Shields
What is in store for learning and development this year? We’ve asked 11 industry experts to share their key predictions for 2025. What does this new year have in store for busy learning and development folk? With a hefty dash of expert advice and a crystal ball (most likely a repurposed snow globe), we endeavour […]
Category: Training Zone |
Thursday 9 January 2025 | Author:
Anna Shields
