UK Mediation Journal

Essential Conflict Management Skills for the Modern Workplace

We live in a time of extraordinary technological connectivity, yet our human connections often feel more fragmented than ever. The pace of work, the dominance of digital communication, hybrid and remote arrangements, and growing societal polarisation all play a part. We are constantly engaging, but how often are we truly listening? How often are we […]

Category: UK Mediation Journal | Friday 4 July 2025 | Author: Alex Efthymiades
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Addressing the skills gap beyond mediation: Shifting the power to employees

A recent report from the Chartered Institute of Personnel and Development (CIPD)* highlighted two important findings: a significant gap in conflict resolution skills, and a marked divide between employers and employees. Based on data from more than 2,000 employers and 5,000 employees in the UK, the report confirmed that conflict is a common occurrence in […]

Category: UK Mediation Journal | Tuesday 19 November 2024 | Author: Alex Efthymiades
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Three ways to have less stressful conflict conversations

Workplace conflict can cause significant anxiety, writes Alexandra Efthymiades, yet conflict conversations can be managed in ways that minimise stress for those who are involved. Conflict is part of all relationships. Yet when left unaddressed, conflict raises our stress and anxiety levels, and decreases our engagement, productivity, and overall wellbeing. The knowledge and skills required […]

Category: UK Mediation Journal | Monday 1 July 2024 | Author: Alex Efthymiades
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Lifting the Heavy Weight of Mediation

I’ve recently discovered a new podcast entitled ‘Heavyweight’, and I’m hooked! The show is hosted by Jonathan Goldstein and the premise is simple. In each episode, Jonathan helps his guest (and in some cases himself) deal with an issue from their past that remains unresolved. Season 1 kicks off in a personal way, with Jonathan’s […]

Category: UK Mediation Journal | Wednesday 24 July 2019 | Author: Anna Shields
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Mediating cross-cultural conflict

In Japan, interpersonal relations are governed by the notion of “wa”. According to this philosophy, individuals are expected to prioritise the harmony of the group over their own personal interests. They do this by “reading the air” (kuuki wo yomu), to sense the collective feeling in the group and then choosing their words and actions […]

Category: UK Mediation Journal | Wednesday 2 January 2019 | Author: Tania Coke
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