Blog

I have been reflecting on a recent workplace mediation I facilitated. The parties’ relationship was transformed through mediation, and I have been trying to work out how the mediation process helped. Prior to mediation, the two parties were not able to talk to each other without the presence of a third person, and they were […]

It’s been an exciting week at Consensio, as we ran an event with Ogilvy at the London HR Connection, called ‘Conflict Management with the Mad Men’ on Tuesday. Ross Bartlett, Head of Learning & Development at Ogilvy, one of the world’s largest international advertising agencies, spoke about his innovative management development programme, which is accredited by […]

According to researchers from Harvard Business School and Stanford University in the US, employees in stressful and demanding jobs are much more likely to suffer mental and physical illness. The research finds that job insecurity raises the odds of reporting poor health by approximately 50%, that high job demands increase the odds of having a […]

I was having coffee with an old client last week, an HR Director from the Rank Group. We hadn’t seen each other since I trained him and his colleagues to become accredited workplace mediators, and we were catching up on work and our kids. He posed an interesting question that I have been reflecting on […]

Amazon has hit the headlines. It is alleged that the most valuable retailer in the US has a management culture of “bruising” workplace practices. A recent New York Times article stated that Jeff Bezos, the founder, believes that “harmony is often overvalued in the workplace – that it can stifle honest critique and encourage praise […]