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  Workplace mediators have noticed some new themes in employee conflict over the pandemic. By understanding these, leaders have an opportunity to better support staff in addressing the issues they face. Read more in our latest Forbes article.    

AI chatbots are getting smarter by the day. In our latest Forbes article, we look at how chatbots avoid and reduce conflict during their human-AI interactions.

A new report estimates 9.7 million employees experience workplace conflict each year at a cost to UK organizations of £28.5 billion. In our latest Forbes article, we look at what can leaders learn from this research.

Conflict can have a serious effect on our health and well-being. In a Consensio survey, 75% of respondents said conflict had impacted their mental health. In our new mediation case study, a senior manager working in the field of mental health shares a personal story of being in conflict with their boss, and how online mediation helped them […]

When dealing with a conflict situation, the emphasis is often on actions and skills; what to say, how to say it and when. In this article, we look at the importance of adopting a conflict resolution mindset. Read the article on Forbes.com